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  • E-MAIL ADDRESS

    Via the section to contact the Virtual Office, you can made any query or suggestions you might have or, if you like, you can receive commercial advice from our specialised staff at HIDROBAL.

  • VIRTUAL OFFICE

    Discover all you can do in our Virtual Office. Register to use this service designed especially for you. The Virtual Office is a private area where HIDROBAL's customers can access a large number of transactions and service quickly and easily, 24 hours a day. Try it today! 

  • CUSTOMER SERVICE HELPLINE: 900 100 512

    Call this number to make enquiries or carry out operations. The hotline is available from Monday to Friday from 8.00 am until 9.00 pm without interruption.

    You can submit meter reading by calling the telephone number 900 816 101. This hotline is open 24 hours a day, 365 days a  year. It's necessary to know a valid contract number.

  • INCIDENT REPORT HELPLINE: 900 100 513

    This hotline is open 24 hours a day, 365 days a year. In the event of an incident affecting the water supply, our helpline team at HIDROBAL will inform you about the type of incident, how serious it is and the approximate time it will take to be repaired. At HIDROBAL we are constantly trying to improve our service.

  • FOLLOW US ON TWITTER

    Through Twitter account @hidrobal you can make your queries and know all Hidrobal's information

  • SERVIALERTAS

    A new formula to keep you up to date, save you time and give you peace of mind.